Nuffnang

October 25, 2011

Mitchelle's Sweet Kiss Cupcakes- :(

I purchased a voucher from Metrodeal for a set of 12 "Heavenly" Cupcakes from Mitchelle's Sweet Kiss.

I immediately got the deal since I'd only be paying P225 for a P900 worth of cupcakes.


Photos on the deal page was very appealing and enticing. And to know that a piece is only around P18 will really attract many buyers.

And so, off we went to their store in Casa Nueva, Mangga Rd. Quezon City. We arrived and learned that it was a residential townhouse.

We got our cupcakes and left.

We were very disappointed.


Here are the "Heavenly" Cupcakes the deal promised.




The size of the cupcakes were small and flat. I did not find it "creatively decorated" too. And these cupcakes were valued at P900?? 

If you would do the math, a cupcake would cost P75 each!

Nevertheless, I gave these cupcakes the benefit of the doubt and thought they might actually taste good. 

I started to bite on the orange colored cupcake which I first thought was a carrot cupcake. 


Fail! It was I think their version of Red Velvet. The cupcake was too oily. I have never eaten a cupcake as oily as this one.

There's a difference between oily and moist. This was really oily.

The texture was crumbly and you can feel the oil in your mouth. I tried to pinch the cake using my two fingers and oil was oozing out.

I did not bother to take another bite.

Next up, their Vanilla Cupcake with butter cream frosting.


The cake was soft and moist but the taste was again disappointing.

It lacked the sweetness of a cake and it just fell short of flavor I was looking for.

The only thing I liked about it was the frosting. The sweetness of it compensated for the bland taste of the cupcake.

A thing I learned about cupcakes is that they should never be dependent on their frosting. A good cupcake could be eaten as it is without frosting and still taste good.

For the chocolate cupcakes, both have the same chocolate base.
The only difference is that one has a butter cream frosting just like the vanilla cupcakes, while the other one has this chocolate ganache with cherry on top.



Again, it failed me. The cupcake lacked the chocolate flavor and again it was bland.

The only thing that the owner got right was the softness of the cupcakes. But flavor wise, I think they must reinvent the recipe. 

Lesson I got from this? Always do your research.

I had a hard time looking for reviews about the merchant so I did not really know what to expect.

But knowing that the value of these cupcakes was originally P900 (P75/each), I really expected a lot. 

I don't know if these are just cupcakes for that particular deal and they thought of lowering the quality due to cost. But I think that regular customers and voucher holders must be treated equally for them to gain more loyal clients.

Wonder what the other 614 voucher holders thought of this deal.

77 comments:

  1. Ayy.. So sad to read that this deal was disappointing.. As much as I love group buying sites, I usually just buy those from merchants that I've tried or have heard and read a lot of good things about. There are times din that merchants put a false price (usually a lot higher) than how much their products really cost. Or sometimes they sacrifice the quality just to get even and not lose profit from the deals. Anyway, I very much agree that good cupcakes are not dependent on their frosting! ;)

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  2. @Sumi Go

    A learning experience for me talaga.
    Yup napansin ko nga for products usually tinataasan nila ung worth ng items para magmukhang malaki ung discount.

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  3. Yikes! ang dami ng naloloko sa deals...I wished the groupon sites would check their clients first before they allow them to publish their "deals"..

    Frosting's regular cupcakes priced at P45 each are so much better than those cupcakes!

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  4. @peachkins
    Kaya nga e.. 900 for a dozen of cupcakes nila rip off na tlga un!

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  5. So sad. =(

    I agree, the pictures themselves show how bad they taste. =(

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  6. @The Average Jane

    Oh well, now I've learned my lesson na. It was sad tlga :(

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  7. thanks for sharing.....I was planning to buy the Angry bird cake for my daughter's birthday, good to know, you have this site/blog.....many thnaks!!!

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  8. @Anonymous

    You're very welcome :) My pleasure to share my opinions.

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  9. You are not alone:

    http://www.fashionpulis.com/2011/11/letter-from-reader-angry-cake.html

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  10. i'm a homebaker and i know for a fact that baking ingredients are not cheap, esp. chocolate products. my 3pcs red velvet cupcakes and 3pcs choco cupcakes with ganache frosting cost php200 already! this price is still exclusive of packaging. php225 for a dozen cupcakes with red velvet and chocolate?! now we all know why it's that cheap. it's barely edible!

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  11. you must read this. same merchant boos!

    http://www.techpinas.com/2011/09/angry-birds-cake-not-myth-where-to.html

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  12. @Anonymous

    Everyone should read this post to save themselves from complete disappointment.

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  13. @Anonymous

    I completely agree. Even if they partnered with group buying sites, it's not an excuse to lower the quality of their products.

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  14. @Anonymous

    Another bad review about Mitchelle's Sweet Kiss.

    Thanks for sharing! :)

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  15. Yai.. better talaga sa mga tested na sellers, don't ever compromise sa lesser value or discounts pagdating sa foods.

    Cheap things/foods are really not good, and good things/foods are never "too" cheap. =)

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  16. @Anonymous

    True. Ok lg sana may discount sa food as long as maintained nila ung quality of products they offer sa regular customers.

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  17. I recently purchased 10 vouchers this morning then I searched for their website in google; however, I was not able to find anything about them just so happened I read your blog. Good thing you have posted this. As per stated on Metrodeal's TOA we have the right to ask for a refund so long as the vouchers have not yet redeemed and it's within 5 days after the purchase has made. Exactly, that's what I did.

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  18. @Anonymous

    That's great! Good for you! :)
    Hope others will be able to find my review first before they could purchase the deal.

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  19. Thank you very much for your blog post. I was about to buy a voucher when I googled about the merchant and found your blog post.

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  20. @xtin
    Welcome! It pays to do some research tlga :)

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  21. wag kyo bibili nun angry bird cake read this! http://www.fashionpulis.com/2011/11/letter-from-reader-angry-cake.html#comments

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  22. This is so mean. This makes me think that the whole group deals thing is a bogus.

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  23. @michymichymoo
    Group buying itself is a great concept,but I think group buying sites should also choose their merchants wisely. I think the group buying site I mentioned here also have other bad feedback regarding the deals they offer.

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  24. They look disgusting!

    And just so everyone can be aware, they already changed to another fake photo on the deal site.

    http://www.metrodeal.com/index.php?dealId=NTgy

    The cupcakes on the deal site are really cupcakes from Cinnabon!

    http://savorysweetlife.com/2010/02/cinnabon-cupcakes/
    http://blogs.laweekly.com/squidink/2010/02/cinnabon_cupcake_menu.php

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  25. @Anonymous
    Thanks for sharing :) I think it would be better if they use actual photos of the cupcakes.

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  26. I am trying to call them for redeem the cupcakes for my daughter's birthday. I've been calling since Saturday and no one is picking up the phone. Also called the listed mobile #. With this very disappointing review/s, I wonder if I can Metrodeal will give me a refund.

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  27. @Anonymous
    Try calling up Metrodeal. They might give you a refund. :)

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  28. I found your review by way of the the "Ugly Birds" cake article in techpinas.com.

    Lesson 1: You get what you pay for.
    Lesson 2: If it sounds too good to be true, it is!

    Thanks, Berylle for the review and for reminding people to research first before buying.

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  29. hi! that is indeed a sad post. if you are looking for quality cupcakes wherein they actually care about what kind of products they put out, visit http://cupcakeconspiracy.multiply.com

    you will not be disappointed. i can guarantee that. :)

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  30. @Anonymous

    Thanks for sharing. Will check it out! :)

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  31. @R
    Welcome R! It's nice to be of help to everyone :)

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  32. Oh mY God! I just ordered 3 dozen cupcakes for my daughters bday on wednesday! then i saw your post. i wonder if metrodeal could refund to me my 4 vouchers!

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  33. hi, thanks for sharing.. buti na lang i did not pursue my order... thanks a lot :)

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  34. @Anonymous
    I guess they can. Try contacting them to be sure :)

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  35. Just goes to show that QUALITY CAN NEVER BE CHEAP. :)

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  36. thanks for sharing! it's very helpful...now, i decided not to buy it! thanks thanks!

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  37. I was ABOUT to buy 3 dozen cake pops for my daughter's birthday as a giveaway... Buti nalang I read this post! Thank you for posting! Very helpful, especially with the pictures! Although it's too bad that there weren't any reviews when you bought your cupcakes... :(

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  38. @Sumi Go

    hi, sad to say isa din ako sa naloko ng promo na ito . bwiset na bwiset ako nun bday ng baby ko,, grabe panget2 at super chaka ng cupcakes nila kahit 72 pcs pa un freebies bwisit talaga and i paid 3,200 kase pinaupgrade ko un cake baby ko, 2600 ata un orig promo nila,, strawberry shotcake kase ang theme, (well the cake kase dalawa un pinagpilian ko peg designs that i sent tru their email,, bad sila kase un pinili ko design hindi nasunod.. sila pumili ng design tama ba yun?? the day itself na kinuha ko na un cake sobra disappointed ako WTF talaga,, no point na iparefund pa at magpagawa ng cake sa iba,, kase kinabukasan na un party ) un cupcakes HINDI masarap.. chaka2 talaga ng hitsura ng toppers.. dapat gumpaste na nonedible pero un sa akin cutout sa papers tapos di pa maayos un pagkakacut out!!!!grr!! kaya nga hindi na ko uulit at hindi na din irerecomend sa iba mitchelle sweetkiss ,, tapos ayun nga mukha ka pulubi nagaantay sa may guardhouse tsaka lang lalabas un katulong o un mismo ang nagbabake hehehe para iabot un cake..

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  39. @jameehra

    That is one sad experience jameehra.. :( I know how you feel cause un din nafeel ko nung nkita ko ung cupcakes. Complete disappointment. Hopefully they take this as a constructive criticism na lang. :)

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  40. yap so sad,,ms. berrylle cyempre first time ko un at first bday ng baby ko,, un naman usually un isa sa pinagkakaabalahan ng mga mommies di ba?? tapos ganun lang mangyayari.. hays..

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  41. @jameehra
    Yup I understand.. well lessons learned na lang for everyone.. Next time always do some research in buying deals. Pag unsure, better go for the best quality na even if it means spending a little more. db? :)

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  42. My family bought 2 angry birds cake from them supposely to be given as a gift but it was so difficult to contact them... 3 events have passed but we were not able to make a reservation for it yet =(

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  43. @Tsinoy Foodies

    I have the same problem! I purchased 4x of the 12 cupcakes deal, hoped to give it to friends for Christmas... but now I'm seriously afraid of giving it to them if the quality is like this!

    Worse, you're right, they cannot be contacted! I have been trying to call their mobile and landline, and texting them for the past 2 days... no response!

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  44. ang nakaka bwisit pina refund ko sa metrodeal ang 10 vouchers ko right after ko makita ang post mo sis last month pa yun. until now pati metrodeal walang ma reply sa akin. got my bill at na charged sa credit card ko lahat. mismong metrodeal di makontak yung hinayupak na michelle's sweet kisses nayan. sarap pasabugin ng bahay nya

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  45. oh shoot, i should have read this before buying the cake pops deal (i bought 3 vouchers last dec 2). i've been trying to call their 7220862 landline and their 09178915477 cellphone for more than one week and no one is answering. tapos ngayon lang, di na nagriring yung phone!!!

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  46. @zherwin

    Hi Sherwin, I'm the same guy who posted the Dec. 14 comment above... I was able to reach them via cellphone. I sent them a text -- although 2 days later na sila nagreply. I would suggest you do the same thing. They're slow and inefficient when you try to call; texting them might get better results. Hope this helps!

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  47. This comment has been removed by the author.

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  48. This comment has been removed by the author.

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  49. Hello,

    I'd just like to comment regarding the cupcakes I got from Mitchelle's Sweet Kiss. I got the exact same deal as shown above (though I had them boxed by 6's instead of 12's).

    Like I said in my first reply (Dec.14), they were difficult to contact. I called and texted, but only after 2 days did they reply to my text. But once I got to talk to a certain Rose, things went smoothly enough.

    I was almost afraid to give the cupcakes as gifts to my friends because of all the negative comments I've read (especially on this blog, which came up first in search). When I got the boxes, each contained two creme cupcakes with green sugar icing about an inch high, two chocolate cupcakes with pink icing, and two of the "red velvet" with creme cheese icing.

    [IMG]http://i2.photobucket.com/albums/y42/kingshawn/IMG_6771.jpg[/IMG]

    Surprisingly, they were all better than what I was expecting. The cupcakes weren't dry or oily, they were just moist enough. The icing on all of them looked about even, as if a real pastry chef went to work on them. I had 4 boxes (2 dozen) left over that I shared them with my relatives, and they fought over the red velvet cupcakes! Between 7 people, 24 cupcakes became 5 in the span of an afternoon. They liked them enough to get seconds and even thirds!

    Maybe Mitchelle's has improved since the first post about this. They're not the best out there, but at least from the batch I got, I'd put them somewhere between "above average" and "very good". I was certainly relieved to find they tasted good enough to give as gifts. I still hope they get better at responding to clients, though. They probably bit off more than they could chew when they went on Metrodeal.

    Cheers!

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  50. drove all the way from cavite...badtrip di naman masarap. my bro said its like puto. my sis said mas masarap pa yung kababayan! and iisa ang taste. lasang margarine!

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  51. and napakahirap pang kumontak sa kanila. hindi sila nagrereply sa text. either sa call ang tagal sumagot.

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  52. tamah lasa margarine,, at matigas cupcakes..

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  53. They have a new promo right now.
    http://www.metrodeal.com/main.php?dealId=Nzk5

    Its good that I have checked for reviews. Many thanks!

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  54. beware..... you will not get your money's worth. bumili na lang kayo sa actual cake shop... where you actually see what you are buying.. Effort nyo pa pumunta dun sa subdivision nila (Yes, subdivision yan.. feeling ko nga nagrereklamo na ung mga kapitbahay nila kasi daming pumapasok na outsiders sa area nila just to get the orders.. minsan di na papapasukin nung guard ung kotse mo kaya sa labas na lang magpark) tapos paghihintayin ka din(to think you already placed your order days before pa). and the cake itself is subpar. nothing special. (sa picture lang maganda)

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  55. lucky to have found your blog...
    i was about to click "BUY NOW" at MetroDeal...
    thanks!

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  56. I was just about to buy the same deal at metrodeals.. and before actually purchasing a couple of vouchers for my family and friends I saw this post of yours and I was surprised on how they ACTUALLY looked like I am a baker by passion and I was about to try their cupcakes for comparison and reinvent of my current ideas but sad to say.. just by looking at the picture the presentation was not appealing not at all it was not done with standard measures and the cupcakes are flat they should at least rise with a round top or at least semi-round.. That red velvet doesn't look like RED VELVET at all; not in color.. it seems that the rest of the ingredients we're reduced.. these techniques are done to save expenses. They should taste their own product very very disappointing :(

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  57. Hi! Thanks for this review. Just like many others that commented here on your blog, I was about to buy a deal in metrodeal for pasalubong sa province coz I thought it looks very pretty and the kids would love this! To think that this is what I'm about to get. And I was about to buy 3 vouchers!! A really good thing I found your blog before I got ripped off.

    I hope the owner/owners of mitchelle's will find your blog and read it thoroughly para malaman nila ang review sa knila ng customers to improve their product quality in case they didn't know still na hnd worth the price ang bnbenta nila. I agree that the cupcake shouldn't be dependent on the frosting.

    Thumps up for you! :)

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  58. Hi guys! :) This deal is again being offered.. would anybody know if their cupcakes improved already? Share us some of your photos and experience so that others would know about it too. :)

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  59. oh my god! i bought 3 voucher pa namn! im planning to give it as a gift!

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  60. upon checking metrodeal meron na namn promo michelle sweetkiss na ito damn,, they copied again cupcakes of other bakeshop Sweet indulgence namn pinagkopyahan nila,, anu ba yan,, talagang wala originality at lahat na lang gagawin makapnguto lang 550 bought there deal ng cupcakes.. 220 daw instead of 660.. grabe kung baguhan ka kagaya ko before malulure ka kagad sa promo nila,,

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  61. more than 5 days na, can i still get a refund? i dont want to go through the stress of having to serve 72 cupcakes that taste and look bad for my grandkids joint birthday party.how sad that people will do anything to make a fast buck out of other people's hard earned money. wala bang prinsipyo itong michelle na ito.i'm a grandma and i don't work.yung pinambili ko ay tinipid ko sa pang gamot ko just to be able to give my grandchildren a nice treat for their 1st and 7th birthday.i hope this michelle's owner reads this at mahiya naman sya. baka sakali naman she decides to rectify her mistake or ibalik nalang nya yung pera ko.

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  62. hi guys.. wow really that bad?? i own a bakeshop also and planning to join metrodeal soon.. now i feel sad na may ganito palang nangyayari.. kasi i join ebay kuponan for our valentines deal and im disappointed na kaunti lang bumili.. coz pricey ata yung product namin.

    check out my shop! im willing to give u . half doz. of cupcake. hehhehe.. alam mo na .. at least alam ko kung saan ako magiimprove!

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  63. ndi ko pala nalagay yung site ko...


    http://www.facebook.com/pages/The-Cake-Tray/146174492095117

    check out us na lang sa fb.. if you want free taste.. just txt us and will arrange a free tasting for u.

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  64. http://www.redtag.ph/ugly-birds-bakery-strikes-again

    photos don't lie

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  65.  That is so true. I was starting to think that the deal I bought in metrodeal was a scam. It took 10 million years before they responded. When I finally got the cake pops, they were nothing like the pictures. They were way uglier and the taste did not even make up for how ugly they were.

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  66. couponaddickApril 17, 2012

      april ( that joined ebay)

    are you the one who offer the teddy bear with cake?
     

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  67. KevinjoannaJune 18, 2012

    where's your branches located?

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  68. natawa naman ako sa itsura nung actual cake na nabili nyo from them.... the oil i guess is a form of cheating since the cake they baked came out dry or worst matagal ng na bake..

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  69. AnonymousJune 17, 2013

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    ReplyDelete
  70. Bought this voucher also! And I agree with you, very disappointing (not to mention misleading) yung deal :( Apparenty, they're operating under the name Sweet Kiss now (http://instagram.com/sweetkissph). They had to do away with the name because of the negative recall it made.


    While their new offerings are tempting, I refuse to buy them in principle. Must no support cheaters!

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  71. ThePseudoshrinkSeptember 01, 2013

    She’s at it again. She just used pictures from Angel Ichigo (http://www.instructables.com/id/Candy-Crush-Birthday-Cake/) for the Metrodeal Candy Crush cake.

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  72. yay, Im about to purchase the macarons from sweet kiss. This review just killed my excitement. :(((( I was actually looking for a review kase wala akong makitang review sa IG account nila.

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  73. Nyay! Buti nlng nbsa ko mag purchased sna ko ng candy crush cake. Try nio dto sa www.facebook.com/sweetmaebitsnbites, recomended ng ofismate ko. Msarap sila gumawa ng chocolate moist cake and pulido pag design nila

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  74. Aww. Salamat dito. Muntik na ako magpagawa sa kanya ng cake. Custom pa naman at special day pa yun ihahanda. Baka masira lang araw ni gf imbes na matuwa. Haha.

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  75. Oh no, we ordered cakes from her, My gosh what to do!! its's a wedding cake!!

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